Shipping and Delivery Policy

Last updated: 13 November 2026

This policy applies to orders placed with SENSIBLE CONNECT SOLUTIONS PRIVATE LIMITED.

How we ship

For buyers in India, orders are shipped through registered domestic courier companies and transporters only.

When we ship

Orders are shipped within 0 to 7 days of the order and payment, or by the delivery date agreed when the order was confirmed. Delivery after dispatch depends on the courier company's or transporter's norms.

We undertake to hand over the consignment to the courier company or transporter within 0 to 7 days from the date of the order and payment, or by the delivery date agreed at order confirmation. We are not liable for delay in delivery by the courier company or transporter.

Where we deliver

Orders are delivered to the address given by the buyer.

Software and services

Delivery of our software and services is confirmed to the email address given at registration.

Help with an order

For any issue with a delivery or with using our services, write to us at privacy@sensible.biz.

Contact

Grievance Officer: Amrut Nerlikar A., Founder & CEO
Phone: +91 95616 76253
Company: SENSIBLE CONNECT SOLUTIONS PRIVATE LIMITED
Registered address (as per GST registration): Mayur Appartments, Survey No 39/3, Plot 4, Behind Mhatoba Mandir, Kothrud, Pune, Maharashtra 411038, India. Office: 4, Anand Complex, Alkapuri Society, Opp. Hotel Kinara, Paud Road, Vanaz Corner, Kothrud, Pune, Maharashtra 411038, India
Email: privacy@sensible.biz

We acknowledge complaints within 48 hours and resolve them within one month.

Write to us at privacy@sensible.biz.